Privacy Policy

At Divinel Grocery Haven, we are committed to protecting your personal information and making your experience with us both safe and enjoyable. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, shop with us, or communicate with our team.

Your Information: What We Collect

Contact Details: Your name, address, phone number, and email, provided when placing an order or making an inquiry.
Order Information: Details about your purchases, order preferences, and any delivery instructions.
Device & Usage Data: Information about your browser, device, and how you use our site to help us improve our services.

How We Use Your Data

To process your orders and arrange delivery.
To communicate with you about your orders or respond to your requests.
To improve our website and customer service based on feedback and usage trends.
To keep our operations secure and prevent fraud.

Protecting Your Privacy

Your trust matters to us. We never sell or rent your personal information to third parties. All data is handled with care and protected with industry-standard security practices. Only authorized staff have access to your details for order fulfillment and support.

Sharing Information

In some cases, we may need to share your information with trusted partners (for example, delivery couriers) solely to complete your order. These partners are also required to respect your privacy and use your data only as necessary.

Cookies & Website Tracking

We use cookies to enhance your browsing experience and analyze website performance. You can manage your cookie preferences through your browser settings.

Your Choices & Rights

You may update or correct your personal information by contacting us at info@divinelgrocery.com.
You can request a copy of your data or ask us to delete your information, subject to legal requirements.
Opt out of marketing messages at any time by following the instructions in our emails or contacting us directly.

Changes to This Policy

We may update this Privacy Policy as our business evolves. Any significant changes will be posted here and, where appropriate, communicated to you directly. Please check this page regularly to stay informed.

Contact Us

If you have questions or concerns about our privacy practices, please reach out to our team at info@divinelgrocery.com or call +63 935 628 5076.

Thank you for trusting Divinel Grocery Haven. Your privacy is always our priority.